Functional Analyst CRM - CARE

Your key responsibilities 

• You are familiar with supporting in Dynamics 365 CRM (CE). 
• You support our customers in their daily operations by analysing CRM questions and problems and proposing a suitable plan of action. 
• You propose a workable solution with the team so that the customer is unburdened. 
• You also support the project team with testing, configuration and training of end users. 
• You succeed in bringing structure in other to fully support the customers. 
• You can set priorities and ensure that the customer is satisfied; 
• You speak Dutch and have a professional knowledge of English. Basic knowledge of French is a plus; 
• You have a Bachelor's degree or equivalent through experience.  
• You have a good knowledge of Marketing, Sales, Project Service or Field Service processes through education or relevant work experience 

 What we offer  

• Top of market salary package (with company car, insurances, meal vouchers, bonus, net allowances, fun events,...) 
• Flexibility in a hybrid work environment, you can work from our various locations 
• Customized training to support your professional development 
• Challenging projects, top colleagues, and fun company events 
• A growing, financially healthy, and international organization with focus on product development in Microsoft Dynamics, ERP, CRM, and BI